Moving People, Driving Excellence.
Emerald Coaches is committed to providing you with the best possible customer service experience. Emerald Coaches is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Emerald Coaches customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Emerald Coaches takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Emerald Coaches reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Call: (07) 4982 4444
83 Macauley Road, Emerald, QLD 4720, AUSTRALIA
Our fleet of well presented coaches undergo regular maintenance:
Lap / Sash Seatbelts (selected models)
Climate Control Air-conditioning with individual control vents
CD Player / PA system
DVD system (2 Screens)
High back cloth seats with or without Lap / Sash Seatbelts
Large tinted panoramic windows
ABS brakes, ESP & Traction Control
Cruise Control (selected models)
Transporting the people of Emerald, Mackay and Bowen Basin areas and offering competitive pricing & exceptional customer service:
Daily School Transfers
Day Trips & Tours
Sporting Clubs & Associations
Servicing the mining and resources industry to transport your workers safely and on time:
Transfers and shuttles
Bus In Bus Out Services
Camp to site shuttles
Mine shutdown services